Frequently Asked Questions

My account

• Registration
• Changing my personal information
• Collecting and sharing personal data
• Closing my Bondora account

My loan application

• Changing or cancelling my loan application
• Applying for a loan

My Loan

• Payment difficulties
• Contracts and other documents
• Repaying my loan

Changing my payment schedule

• How can I change the payment date?
• How can I change my payment schedule?
• What to do if you are unable to make your loan payments due to health reasons?
• What to do if you are unable to make your loan payments due to job loss?
• What to do if you are unable to make your loan payments due to financial hardship?

My add-on services

• What is B On Track?
• What is B Secure?
• What is B Secure+?
• What is Bondora insurance?
• Where can I find my paid and unpaid invoices?

Bondora Boost app

• What is the Bondora Boost app?

Financial performance of Bondora Group

• Financial performance of Bondora Group

What is Bondora's strategy?

• What is Bondora’s strategy?