B Secure+ is a premium customer level of Bondora. This means you get all the features of B Secure, plus many extra benefits, such as:
- More principal-free payments*
- Automated early repayments
- Priority support
- Convenient automatic notifications
- Early access to new services
- Take a full payment month off
- Participate in exclusive prize draws
- Get payment protection insurance coverage
Being a B Secure+ customer means you can change your loan schedule and have a more flexible experience with Bondora. It makes it easier for you to stay on track with your payments and have less stress.
*B Secure only enables a principal payment holiday of up to 12 months. Whereas with B Secure+, you could have a principal payment holiday of up to 5 years.
Who can become a B Secure+ premium-level customer?
B Secure+ can be used by any customer who has at least one active loan in Bondora. To use B Secure+, you must agree with the terms and conditions. You can sign up for B Secure+ with just a few clicks when you log in to your Bondora account.
How much does B Secure+ cost?
€29.99 per month. This includes all the B Secure features.
Because you are a B Secure+ customer, you will only pay one B Secure+ fee per month, regardless of the number of active loans you have. So, if you have one active loan or more, then you'll pay just €29.99 per month.
When do I have to pay for B Secure+?
The €29.99 fee for B Secure+ is added to your monthly repayments. It is also charged during the principal payment holiday. The fee is deducted automatically from your Bondora account each month on the same day as your repayment date for your active loan agreement(s).
The first fee for B Secure+ is payable with the next repayment, regardless if any changes have been made or not.
Always ensure that you add the right amount to your Bondora account before your repayment date to pay for B Secure+, along with your monthly repayments and any other invoices.
How does automatic early repayment work with B Secure+?
If you add more money than what is needed for your monthly payment, then it will automatically be used for early repayment. Depending on the amount, it will either be used as a partial or full early repayment amount.
If you have more than one active loan agreement and enough money on your account to repay one loan fully, we will automatically close that loan.
If there is still money left, the money on your account will be spread across your remaining loan(s).
Check out our other support articles to learn more about partial or full early repayments.
How can I take a full payment month off?
If you want or need to take a full payment month off, please write to our customer support team via the feedback form below. They will check if you qualify according to the required terms and help you activate one full month with no loan repayments.
Please note: you will still need to pay fees for B Secure+ and any other add-on services you might have.
How can I cancel B Secure+?
You can cancel B Secure+ at any time. Please contact our support team via this form so we can cancel B Secure+ for you as soon as possible. NB: The last bill for B Secure+ must be paid with the next monthly payment. You will receive a confirmation once it’s been cancelled. B Secure+ becomes inactive 30 days after it's been cancelled.
How does payment insurance coverage work?
1. What is the Payment Protection Insurance that comes with B Secure+?
Payment Protection Insurance is one feature that comes with B Secure+, which may help to cover Your loan payments in difficult life situations like involuntary job loss or accident-related incapacity. If You have activated the B Secure+ service and the event meets the eligibility criteria, that is defined by the insurance terms, Bondora can use its insurance coverage to temporarily cover Your loan payments.
Important information to highlight: Bondora has entered into an insurance contract to insure its own financial risk, with the purpose of covering Bondora's financial loss in cases where a customer fails to meet their obligations under a loan agreement according to the insurance terms. Bondora is the policyholder and the insured party under the insurance contract. The customer is not a party to the insurance contract and is not the insured party.
2. What's covered?
Accident-related incapacity means a sudden and unforeseen loss of Your ability to work or death due to an accident, and is covered if the following conditions are met:
· The event was unexpected and caused by an external factor beyond Your control, resulting in health damage or death;
· The accident occurred while the insurance policy was active;
· A medical certificate confirming incapacity for work has been issued by a doctor;
· Your incapacity has lasted for more than 30 days.
Involuntary job loss means the termination of Your employment by Your employer due to reasons not caused by You, and is covered under the following conditions:
· Your job was based on a paid employment or service contract regulated by the Employment Contracts Act or Civil Service Act;
· You were employed in that role for at least 6 months before purchased B Secure/B Secure product;
· Your dismissal is classified as redundancy according to the Employment Contracts Act or Civil Service Act;
· The redundancy notice or information became known to Bondora during the active insurance period.
3. What is NOT covered?
Bondora financial loss insurance does not cover situations such as:
· Illnesses caused by viruses, infectious disease outbreaks, epidemics or pandemics, or measures taken to contain them;
· Medical treatment, including injuries resulting from surgery;
· Poisoning due to voluntarily ingested solid or liquid substances;
· Mental health disorders or conditions, HIV, AIDS, or hepatitis B or C;
· Suicide or attempted suicide;
You are not covered if the incident results from:
· Air sports, mountaineering, speed or downhill skiing, off-piste skiing, whitewater rafting, auto or motorsports, or other extreme sports;
· Working as part of an aircraft crew, in the defence forces during high-risk operations, military service, or being on a military mission abroad.
You are also not covered if Your employment ends under the following conditions:
· You resigned voluntarily or Your contract ended by mutual agreement;
· Your dismissal was due to loss of trust, dishonesty, or corruption;
· Your job ended during a probation period, or it was a fixed-term or temporary contract;
· You retired or were placed on incapacity pension.
4. When won't Your loan payments be covered?
Bondora's financial loss insurance may not apply if certain conditions are breached. This means Your loan payments will not be covered under B Secure+ if:
· You have intentionally or through gross negligence violated any obligation outlined in the insurance contract, and this has influenced the occurrence, size, or assessment of the damage;
· You knowingly provided false information about the circumstances or extent of Your claim;
· The event was caused intentionally by Your actions
Important: Please note that the following is not an exhaustive list. The complete list can be seen from the insurance terms here.
5. How to activate the process?
a) Notify Bondora as soon as the event occurs (job loss or accident) via our customer support contact form.
b) Submit the required supporting documents;
c) Provide written consent for data transfer to the insurer Elama Kindlustus AS and Cachet Insurance Broker OÜ.
6. Who is the insurer?
The insurance contract is concluded between Bondora and the licensed insurer Elama Kindlustus AS.
7. How long does coverage last (the “Insurance Period”)?
Coverage under B Secure+ is valid for a twelve-month period, starting from the date you first activate the service. This is referred to as the insurance period. Coverage may automatically renew for another 12-month period if all required conditions—such as ongoing payment of the service fee—are met.
If you reach the maximum annual coverage limit for a specific insured event (e.g. job loss), you cannot submit a new claim for that same event type within the same 12-month period.
Coverage may also end earlier if your B Secure+ service is cancelled or if the insurance contract is terminated in accordance with its terms.
Bondora insurance coverage will be active starting 01.05.2025.
Learn more: bondora.ee/bsecureplus/